MANAGING BLOCK BUDGETS
The first step when managing blocks is to prepare the annual budget and circulate to lessees in advance of the due date so that they know what costs are planned for the year. The budget schedule will include the likely items of expenditure. This achieves an agreed annual plan where insurance is agreed, cleaning and health & safety costs are confirmed and maintenance contracts are outlined.
Your Property Manager produces all budgets and presents them to the Leaseholders. Once agreed we get to work on ensuring the buildings cleaning, maintenance and health & safety regulations are properly executed.
BLOCK MANAGEMENT SERVICES
Many new managements have existing issues, some have self-management problems, personality problems, and inconsistency with accounts and maintenance. We make a point to read the lease and work from the clauses to ensure our demands are correctly constructed.
DAY TO DAY MAINTENANCE
It is inevitable that something is going to need repairing, fixing or replacing. Our team can swiftly and cost effectively organise a contractor to resolve any maintenance issues, bearing the budget in mind.
An important aspect of Block Management is ensuring the building is fully covered in case of damage and emergencies. We have various brokers who will offer competitive rates.
YEAR END ACCOUNTS
At the end of each financial year the accounts will be sent to an appointed accountant for the report, then circulated to the lessees. From this information we are able to assess the new service charge schedule for the forthcoming year.
COMPLIANCE / HEALTH & SAFETY
Health & Safety is complicated and ever changing. Our team attends on going relevant training to keep us up to date and we use professional firms to carry out the works when required.
Our role in major works is to over-see internal and external works. We look to surveyors for technical assistance and work to choose qualified contractors. Our blocks team ultimately ensures contractors do the job they are paid to do.
DISPUTES & ARREARS
We make every effort to avoid disputes and usually resolve them. As with arrears the same applies, however if we have to use the services of the Rent Tribunal or even the courts we will do so. Arrears are low with very little representation required.
OUR RELIABLE NETWORK OF CONTRACTORS
For us to be able to do a great job for you we need to have a network of contractors that we can depend on - and we do. The contractors we work with are extended family to us as we call them 7 days a week during unsociable hours and there is a mutual understanding that jobs need fixing quickly and cost effectively.
The biggest advantage about our relationship with contractors is we have worked with them a long time and they get to know properties and landlord expectations.
GET IN TOUCH
If you are a tenant and need to report an issue or discuss a tenancy related question log into your Arthur Online account and submit your query there.
15 Princeton Court, 53-55 Felsham Road, Putney, London, SW15 1AZ
020 7589 6699